This Shipping Policy outlines the terms related to delivery,
dispatch, and handling of physical documents, certificates,
study materials, ID cards, and other university-related items
provided through the Techno India University Tripura Student Portal.
By using university delivery services, students and users agree
to the following shipping and delivery terms.
1. Items Covered Under Shipping
The university may provide shipping or courier services for:
- Admission Documents
- Student Identity Cards
- Migration Certificates
- Mark Sheets & Certificates
- Convocation Materials
- Study Materials
- Official Letters & Notices
- Prospectus & Printed Forms
2. Shipping Address Responsibility
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Students are responsible for providing accurate
shipping and contact information.
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Incorrect or incomplete address details may result
in delayed or failed delivery.
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Address updates should be completed through the student portal
before shipment processing.
3. Order & Dispatch Processing
Requests for physical documents or materials are processed
after verification and approval by the university.
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Processing time may vary depending on document type
and university procedures.
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Shipments are generally processed within
3–7 working days after approval.
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Dispatch timelines may vary during examinations,
admission periods, holidays, or special events.
4. Delivery Timeline
Delivery timelines depend on:
- Courier Availability
- Destination Location
- Weather Conditions
- Government Restrictions
- Public Holidays
Estimated delivery duration may range between
5–15 working days depending on location.
5. Courier & Logistics Partners
The university may use authorized courier services,
postal services, or logistics partners for deliveries.
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Tracking information may be shared when available.
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Delivery schedules are subject to courier service operations.
6. Shipping Charges
Shipping or courier charges may apply depending on:
- Document Type
- Delivery Location
- Urgent Processing Requests
- International Shipping Requirements
Applicable charges, if any, shall be displayed
before payment confirmation.
7. Failed Delivery Attempts
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Delivery may fail due to incorrect address,
unavailable recipient, or restricted locations.
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Additional shipping charges may apply
for re-dispatch requests.
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The university shall not be responsible for delays
caused by incorrect information provided by users.
8. Lost or Damaged Shipment
Students should immediately report damaged,
missing, or lost shipments to university support.
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Claims may require shipment details and proof of damage.
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Replacement or reissue decisions are subject to verification.
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The university reserves the right to investigate shipping claims.
9. International Shipping
International delivery requests may be subject to:
- Customs Regulations
- Import Duties & Taxes
- Country-Specific Restrictions
- Extended Delivery Timelines
Students are responsible for applicable customs charges
or import duties imposed by destination countries.
10. Limitation of Liability
The university shall not be liable for shipping delays
caused by:
- Courier Service Disruptions
- Natural Disasters
- Government Restrictions
- Public Emergencies
- Incorrect User Information
11. Changes to Shipping Policy
The university reserves the right to update,
modify, or revise this Shipping Policy
without prior notice.
12. Contact Information
For shipping or delivery-related support,
students may contact:
- Email: support@tiut.ac.in
- Dispatch Support: dispatch@tiut.ac.in
- Phone: +91 9230994080
- Website: www.tiut.ac.in